I use a variety of tools and research methods in my day-to-day work, and I’m always ready to learn new skills. Here are my current skills and the tools I’m up to speed on.
- Skills and methods
- Card sorting and tree testing
- Journey maps
- Service blueprints
- Moderated user testing
- Unmoderated user testing
- User interviews (including interviews with a translator, in Spanish)
- Competitor research
- Tools
- Birst
- Dovetail
- Google Analytics
- Figma
- MURAL
- SQL (mySQL and T-SQL)
- usertesting.com
Good UX makes things better 